viamu support
Help with viamu, from the people responsible for it.
Account help, privacy and deletion requests, listing corrections, safety reports, accessibility feedback, and mobile app support.
Support information reviewed August 8, 2026
On this page
This document is currently available only in English. We are not presenting an unreviewed machine translation as legal text. Contact us if you need help understanding it before creating an account or sharing information.
This is viamu’s official support page for the web service and future official iOS and Android apps. Send only the information needed to explain the issue. Never email a password, session token, one-time code, full payment-card number, or unnecessary identity document.
Account help
Sign-in, profile, alert, workspace, export, and deletion support.
Listing corrections
Report inaccurate, expired, duplicated, unsafe, or misleading opportunity information.
Privacy and accessibility
Request data help or report an accessibility barrier without sharing unnecessary sensitive data.
Official support contact
Kevin Bravo operates viamu from Caracas, Venezuela (operador individual; sin domicilio comercial registrado). The monitored product-support address is onviamu@gmail.com. Privacy-rights and account-deletion requests may also be sent to onviamu@gmail.com. Include the viamu page or app screen involved, what you expected, what happened, and a safe way to reply.
Account and mobile app help
For sign-in, profile, saved-opportunity, saved-alert, workspace, document, export, or mobile-client problems, tell us the device or browser, operating-system version, viamu app version when available, and the steps that produced the issue. Do not send a password or private application document.
- Use Account settings to update profile and communication choices.
- Use Privacy and data to download or permanently delete local viamu application data.
- Use the privacy contact to also request deletion of the separate authentication identity record.
- If the app is unavailable, the public Account deletion page remains the direct web route.
- For a security concern, describe the event and approximate time without sending credentials.
Account and data deletion
Users who can sign in may delete their local viamu profile and private application data immediately from Account settings or the public Account deletion page. Deleting the separate Supabase Auth identity currently requires a request to onviamu@gmail.com. Users who cannot sign in may use the same address; viamu may request proportionate information to verify ownership before acting. Temporary deactivation is not used as a substitute for deletion.
Opportunity corrections and safety reports
viamu aggregates public opportunity information and is independent from every provider listed. To report a problem, identify the viamu listing, the provider’s official source, the exact conflict or risk, and any non-sensitive supporting evidence.
- Incorrect eligibility, deadline, fee, funding, location, or application route.
- Expired, duplicated, impersonated, fraudulent, or unsafe listings.
- Copyright, trademark, attribution, privacy, correction, or removal requests.
- Broken source links or accessibility barriers that prevent verification.
Privacy, data rights, and accessibility
For access, correction, portability, objection, consent withdrawal, marketing opt-out, deletion, or another privacy request, contact onviamu@gmail.com. For an accessibility barrier, contact onviamu@gmail.com and identify the page, control, assistive technology, browser or app version, and preferred way to receive the information.
Subscription and refund help
For a viamu Plus charge, cancellation, payment, or refund question, email onviamu@gmail.com. Include the email used at checkout, the FastSpring order ID when available, the charge date, and a short description. Never email a full card number or bank credential. You can also use Manage billing in viamu to open FastSpring's secure account portal.
Questions viamu cannot answer for a provider
viamu cannot access an external provider account, submit or change an application, confirm selection, issue an award, arrange a visa, approve eligibility, refund a provider fee, or change a provider deadline. Contact the provider through a verified official channel for those matters.
A listing on viamu does not mean the provider sponsors, endorses, or works with viamu. The provider’s official instructions control.
Questions or requests?
For viamu product or account support, email us at
onviamu@gmail.com