JPMorgan Chase User Experience Research Internship 2025 – Paid 12-Week Program in the U.S.

JPMorgan Chase is offering an exciting User Experience (UX) Research Internship for Summer 2025. This paid, 12-week, full-time internship provides a hands-on experience in UX research, product design, and experience operations within the largest bank in the United States.

Interns will work with cross-functional teams, including design, engineering, and business professionals, to enhance employee-facing digital experiences. This program is ideal for students pursuing advanced degrees in UX-related fields who are looking to gain industry exposure in a highly dynamic and collaborative environment.

Eligibility Criteria

To qualify, applicants must meet the following requirements:

• Education: Currently enrolled in a Master’s or PhD program in Design, Human-Computer Interaction, Anthropology, Psychology, Social Science, or a related discipline.
• Graduation Date: Expected graduation in Spring/Summer 2026.
• Work Authorization: Must be eligible to work in the United States.
• Skills: Strong expertise in qualitative research methods, including in-depth interviews, focus groups, journey mapping, card sorting, and usability studies.
• Communication: Ability to clearly convey complex concepts across different audiences.
• Collaboration: Must be able to work effectively with designers, engineers, product managers, and business teams.
• Portfolio: A portfolio of research projects or case studies is required.
• Preferred Skills: Quantitative expertise in survey design, statistical analysis, or data science is a plus.

Program Details

• Duration: 12 weeks, full-time internship (40 hours per week).
• Location: Jersey City, NJ, United States.
• Schedule: Hybrid work model (currently 3 days in-office, transitioning to 5 days in-office soon).
• Program Structure:
  • Work alongside experienced UX researchers and product designers.
  • Conduct research to improve employee-facing digital experiences.
  • Present findings and insights to stakeholders.
  • Engage in mentorship and networking opportunities within the firm.
• Fees: There is no fee to participate in the internship. It is a paid internship with compensation based on role, experience, and skillset.

How to Apply

To apply for this internship, follow these steps:

1. Prepare Your Application: Ensure you meet all eligibility requirements and update your resume.
2. Compile Your Portfolio: Include case studies or research projects demonstrating your UX research skills.
3. Submit Your Application Online: Visit the JPMorgan Chase Careers Portal and search for Job ID: 210605244.
4. Application Review: Shortlisted candidates will be contacted for further assessments or interviews.
5. Final Selection: Successful applicants will receive an internship offer and further onboarding details.

Important Dates

• Application Deadline: TBD (Check the official application portal for updates).
• Internship Start Date: Summer 2025.
• Internship Duration: 12 weeks.

Additional Resources

• Application Portal: JPMorgan Chase Careers
• Internship Guidelines: Available on the official job posting page.
• Equal Opportunity Employer Statement: JPMorgan Chase provides a diverse and inclusive workplace. Reasonable accommodations are available upon request.

Why Apply?

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs including comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

This internship is a unique opportunity to gain practical UX research experience in one of the world’s leading financial institutions. With mentorship, networking opportunities, and exposure to real-world UX challenges, this program will equip you with the skills needed to excel in the industry.

If you are passionate about UX research and looking to develop your skills in a fast-paced, innovative environment, apply now and take the next step in your career!

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